Establishing a Centre of Excellence for a Global Pharma Leader

Industry: Pharmaceuticals | Client: Piramal Pharma

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Piramal Pharma operates 17 manufacturing plants across four different time zones, making logistics and plant maintenance a complex challenge. The company needed a centralized system to standardize operations, improve efficiency, and ensure seamless collaboration across its global network.

Challenge

With plants spread across multiple countries, Piramal Pharma faced inconsistencies in logistics operations and plant maintenance. The lack of a standardized approach led to inefficiencies, increased operational costs, and difficulties in cross-functional coordination. The company needed a structured Centre of Excellence (CoE) to bring uniformity to its processes and implement best practices across all locations.

Solution

• Established a Centre of Excellence (CoE) for Logistics and Plant Maintenance, ensuring standardization across 17 plants in four time zones.

• Developed and implemented CoE themes, creating a framework for consistent operational practices.

• Designed training programs tailored to global operations, ensuring all facilities adopted best-in-class logistics and maintenance practices.

• Facilitated knowledge-sharing and collaboration across different geographic locations, ensuring process improvements were effectively implemented.

  
  

Outcome

• Improved logistics efficiency and plant maintenance across all 17 plants, reducing operational bottlenecks.

• Standardized best practices, leading to cost savings and improved process consistency.

• Enhanced workforce capabilities through structured training programs, increasing operational efficiency.

• Established a scalable framework that allows the company to integrate new plants into the CoE model seamlessly.